Wholesale Terms and Conditions

Thank you for your interest in Zoe Sage Mama Goods.

We are pleased to welcome you to our family of retailers. Because we take great pride in our unique, quality designs and in our customer service, our primary goal is to build a genuine, long-lasting, prosperous relationship with you and your brand. By continuing on to order from our wholesale price list, you confirm that you represent a legitimate retail business and that you agree to abide by our wholesale terms listed below.

 

Ordering

Orders can be made via our wholesale portal on our website. Once your account is approved you will receive all information for you to log into your account.

Initial order is MOQ of $250 plus GST, thereafter MOQ purchases are $350 plus GST.

Please Note Bonus options when Purchasing $500 + of product.

Orders are charged at the time of purchase via Direct deposit or PayPal.

Shipping:

Once we receive your order and payment, we will send an email confirmation. Your order will be sent via ground service for Australian stockists and Air freight for international stockists. Your company is responsible for all applicable shipping and insurance charges, as itemized on your invoice from Zoe Sage. All orders ship from Perth, Western Australia within 10-15 business days at the latest unless otherwise stated on invoice.

Please let us know if you have any specific shipping or delivery requirements.

 

Bonus  Products:

All bonus products need to be selected with your order thought the portal, so please be aware of your value spend so to do this. Dependant on value spent you are entitled to bonus products, each of which has terms and conditions associated. No bonus covers are for resale. They are purely for promotional giveaways and social media marketing promotion.

 

Spend $500 and receive 2 FREE mama covers

Spend $750 and receive 3 FREE mama covers

Spend $1000 + and receive 4 FREE mama covers and 1 NursElet

Want ONLY NursElets? Spend $250 and receive FREE shipping

 

First will be used as a sample for in store , markets and expos. This is a cover that is a factory seconds and has defects in some small way, no packaging will be included for this cover.

Second Will be used for online store giveaway – ZOE SAGE to be tagged in this giveaway

Third Will be used for an in-store promotion in your store. Great way for you to add to your customer database.

Fourth Will be used as an online newsletter promotion for your subscribers, both cover and NursElet

If any of the above do not work for your store please don’t hesitate to contact me to discuss options

For all online and in store promotions please notify Zoe Sage via email, giveaway is to be done together with both stores. You will be responsible for posting the cover to the winner of each giveaway.

Damages and Returns:

Claims for damages must be made within 7 days of receipt of goods. If damage has occurred, please contact us immediately, preserve and photograph damaged packaging for insurance claims, and forward images to us. We will send you a product to replace the damaged item if an exchange is wanted.. We will advise you as to the expected ship date for your replacement order. We do not accept returns on goods ordered by you, except in the case of damage. This must be advised within 5 days of receiving your order. Unsold merchandise will not be available for buy back or consignment. After you have placed your order but would like to cancel or amend please contact us within 24 hours, otherwise all orders become final. If you have special circumstances, contact us at info@zoesage.com.au and we will work with you individually.

Privacy Statement:

Zoe Sage Mama Goods does not sell, rent, share or otherwise disclose our clients’ personal or company information. However, pertinent information may be disclosed, under the guidance of law, to verify sales tax exempt status for wholesale customers and to prevent credit card fraud.

Copyright & Images:

All photographs and images are subject to copyright. If you would like to use any of our images for promotional purposes, please ask permission by sending us an email. Upon approval, you may only use images for products which you currently have in stock. Zoe Sage requires that our brand name be whenever photos of our products are shown in any print, online or in-store, for marketing, etc.

Sales Outlets / Website & Online Sales:

Zoe Sage products may only be sold at the store listed on your application. Additional stores must receive prior approval. In addition, you must have written consent to sell NursElet™ products at any 3rd party venues, including (but not limited to): consumer markets (i.e. amazon.com.au), auction sites (i.e. ebay.com.au, trademe.co.nz), markets & fairs, etc.

All prices are subject to change without notice, unless otherwise specified in writing.

Warranty for customers:

We stand behind our product; if a manufacturer’s defect occurs within 30 days of customer purchase, we will happily replace the product with proof of purchase. Please direct customers to email us at info@zoesage.com.au with any product-related issues.